Are you looking for child care?
AEYC updates program information once a month for child care providers in both Juneau & Ketchikan who participate in our referral program.

If you are looking for care in other communities in Southeast, please contact our referral counselor to learn about choosing quality child care and to find out who the providers are in these communities.

AEYC has three ways to assist you with your search:

Referral Overview
We can let you know which programs have current openings and can tell you about program hours, rates, activities, training, experience, and cover information about choosing quality child care, along with other child care related resources. 

If your child needs special accomodations to be included in child care, we can help! Ask us about enhanced referrals, extra training support and subsidy supplement.

Disclaimer
Only you - the parent - can make the best decision about care for your child.  The names you receive from AEYC are referrals only, not recommendations. 

Referral Fee
The referral service is sponsored by a grant from the Department of Health & Social Services.  There is no charge for referral services though with each referral packet sent out a donation letter is included. We very much appreciate your contribution to help keep this important service available to families and children seeking child care.

Confidentiality
Information received from providers for the Referral Services will remain public information. Information received from parents/clients about their child care needs becomes part of our database and will be used for referral services, research and grant purposes. All personal or identifying information will remain confidential.
AEYC does not share or sell mailing lists or client names.

Child Care Program Complaints
All requests and inquiries regarding complaints will be referred to the Child Care Licensing office and AEYC Executive Director within 24 hours. Information received through complaints may be shared with the Department of Health and Social Services (DHSS), licensing /child care programs division, and the AEYC Child Care Food Program (CCFP), as appropriate. Program complaints can also be filed directly with the State licensing office at 465-4756. You may request to remain anonymous.

Parents are encouraged to check references with licensing during the interview and enrollment process to see if any reports have been filed against the center or provider.

Complaints Regarding Referral Services
It is our pleasure to serve you and your family. If you have questions, concerns, or have found our services to be unsatisfactory for any reason, please contact our office and let us know so that we may better serve families and children in the future.

Child Care Assistance
For help in paying for child care, click here to see if you qualify for the state childcare assistance program, or contact your local Child Care Assistance office:

How to Choose Quality Care
Making a decision about the kind of child care to choose is an important one and will take some time.  The very first contact you make could be with AEYC. We can give you a list of child care providers who can meet your needs and share information about choosing quality child care.

Once we have given you a list of providers, you can begin your search for child care by speaking with providers, visiting centers and homes, talking with other parents, and then preparing your child to go to child care.

Quality Care
Take a look at our Quality Early Learning Booklet (289kb) for tips and strategies for choosing the best care for you and your child.

The Interview Worksheet
AEYC has an interview worksheet (14kb) to help you organize the information you get from the providers you call, programs you visit, and the references you check.

Please remember that communication is the key to finding quality care for your child. Programs expect you to come, ask questions, and then call to let them know if you have chosen another program.

Parent & Community Resources
AEYC also has many resources availiable to help families find information you need for your child.

Family Pages Booklet (555kb): information for families to help smooth the transitions between social service and educational programs.

Southeast Families.org: an on-line information site for families with young children to learn about availiable community resources.

In Juneau We Love Our Kids: a list of community resources and phone numbers.

Lending Library: become a member and gain quick access to information about child development, fun activities, and other parent resources.

Call us anytime, we're here to help!
In Juneau: 789-1231
All other SE Alaska Communities: 1-888-785-1235